Active listening is a skill that will turbocharge your learning if you are willing to be quiet and open minded while others are speaking. Many big companies are often impersonal when dealing with individual customers. Drew had an unexpected positive customer experience from an unlikely source. Billionaires are known for buying whatever they want. Consider the heiress that plans to give away the majority of her fortune and the billionaire couple that donated $100 million dollars to an HBCU, Spelman College in Atlanta, Georgia. According to a recent study, if you want a longer and healthier life make education a priority. In all aspects of living, educated people fare better than their uneducated counterparts. Dealing with racism is an unpleasant experience for the person bearing the brunt of ignorance or maltreatment. However, one must remain focused on pursuing progress in spite of obstacles; if you get knocked down, make sure you get back on your feet and keep moving forward. It may not take four wingmen to change a light bulb, but this week four wingmen put their talents together to save someone in distress.