Poor Customer Service! Who in the Hell Hired Them? Artwork

Wingmen Show

Two Dope Boys in a Navy jet. The Wingmen Show is a weekly podcast about challenges and opportunities in everyday life. Your hosts are two guys born in Harlem, New York previously unknown to each other. Separately, they became Navy pilots flying high performance jet aircraft on and off of aircraft carriers patrolling the world’s oceans. Their paths did not cross formally until they ended up flying for the same airline after their active-duty military service had ended. They have a wide range of experiences spanning the worlds of basketball and boxing. Drew’s father is Drew Bundini Brown, Muhammad Ali’s Wingman and coined the iconic phrase “Float Like A Butterfly Sting, Like A Bee". Martial Arts and Show Business are also areas of mutual interest. Drew has been featured nationally on television programs such as the Donahue Show and the Today Show. He has also appeared in hundreds of newspapers and magazines. Both are published authors as well as former Navy jet pilots and Commercial Airline Pilots; they retired after having flown the Boeing 777 airliner. The cultural mix of religions, immigrant parents and grandparents from Europe and the Caribbean gives them an uncommon perspective on racial matters. Melding the cultures of New York City, Pittsburgh, New Orleans, Memphis, the Caribbean and Atlanta has helped shape their worldview when combined with the life they have seen and experienced having flown extensively to countries throughout the world.They are wingmen to each other, providing advice, guidance and constructive criticism when needed. The goal of the show is to inspire and entertain those unafraid to expand their minds and perhaps learn something new in the hope that the listeners can become wingmen to others. Each one, teach one.

All Episodes

Wingmen Show

Poor Customer Service! Who in the Hell Hired Them?

June 25, 2024 • Drew Brown and Paul Thompson

Sent us text! We would love to hear from you!

Who would have guessed that before he became our beloved Commander Drew Brown, he was a young civilian who ran an after-hours, fancy-schmancy nightclub that attracted the rich and famous in New Orleans.

Customer service varies a lot depending on the business. Companies like American Express, Apple and Chick Fil-A rank at the top of the list while lesser brands rank very low. The selection and training process of the successful companies are largely responsible for the consistency of high performing employees who display a can-do attitude regardless of the situation.

The passing of the a man considered by many to be the greatest baseball player that ever lived, Willie Mays, marks the end of an era in professional sports where supreme athletic performance was not muted even under harshest of social conditions in the country. In addition to being a Korean War veteran Willie Mays always had a smile on his face, a good word for everyone, and moved about with a calm demeanor and quiet confidence.

One of the most effective tools to address mental illness and the stress that plagues modern society is the use of dogs. Canines have been introduced as four-legged therapists to serve people in a wide array of environments ranging from elementary schools to Navy aircraft carriers at sea, with stunning results.

Chronic Traumatic Encephalopathy or CTE as it’s known is a concern for everyone participating in certain sports, especially football. Repeated head-to-head collisions can have disastrous consequences over the long term. Fortunately, new headgear is being developed to help lessen the damage caused by such collisions thereby making a violent sport less damaging. Meet a wingman who willingly retraced his path through uncharted wilderness to rescuers to help recover someone close to him in desperate need of being rescued.